Health Care Collaboration and Conflict Management (Graduate Certificate)

Learn to successfully manage conflict in healthcare.

Healthcare professionals looking to better manage adversity in the workplace should look no further than Creighton University’s Graduate Certificate in Health Care Collaboration and Conflict Management.

In as little as one year, this program can empower those working in nursing, administration, public health, healthcare law, EMS, medicine or other health professions to approach and effectively manage conflict in a healthcare setting.

Strive to resolve conflict and provide a positive patient outcome.

A positive patient outcome is the goal, but when discord becomes part of the patient experience, an extensive understanding of conflict resolution approaches can help avoid lawsuits and a lack of trust in the healthcare system. This program can help you learn new conflict engagement techniques to address legal and ethical issues that may arise in a clinical setting – whether they involve a patient, your coworkers or even management.

Courses in this certificate program are deeply rooted in our negotiation and conflict resolution program. You’ll learn to take action responsibly to manage or resolve conflict, using the Ignatian values as a guide toward social justice. Should you decide to pursue a master’s degree, courses you complete toward this certificate can apply toward the Master of Science in Negotiation and Conflict Resolution.

Learn wherever you’re most comfortable.

Complete coursework wherever and whenever it makes sense for you. This program is designed to be completed online, though opportunities are also available for those who prefer a traditional on-campus setting.

No matter how you study, you’ll be encouraged to network with and practice your conflict resolution skills alongside other classmates in your cohort. You’ll also have the opportunity to apply techniques you learn in your workplace.


To earn the Graduate Certificate in Health Care Collaboration and Conflict Management at Creighton University, you must complete 16 credits:

  • Introduction to Negotiation and Conflict Resolution
  • Conflict Engagement and Leadership
  • Dynamics of Conflict
  • Systems and Consulting for Conflict Specialists
  • Culture, Gender, and Power Differences in Conflict
  • Health Care Collaboration and Conflict Resolution


Goals of the program along with descriptions of all courses can be found in Creighton’s course catalog.

Admissions Requirements

  1. Completed application (requires non-refundable $50 fee)
    1. Two letters of recommendation from persons other than family members who can speak to your performance in an academic or professional setting
    2. Statement of purpose: 500-750 word essay focusing on your long-term goals and why you believe this program is a perfect fit for you.
    3. Short response to the NCR Admissions Writing Exercise (1000 words maximum). 
    4. Resume
    5. (OPTIONAL) An interview with a faculty member
  2. Bachelor’s degree and transcripts for all bachelor’s and post-bachelor’s coursework. Must be sent directly from the issuing school with the institution’s official stamp.
  3. International applicants must meet English language proficiency requirements
  4. International applicants who are formally admitted must complete and submit a Certification of Available Finances Form through the Global Engagement Office

Tuition & Scholarships

Financial Aid

To help make your graduate studies at Creighton University more affordable, we encourage you to apply for financial assistance, as well as for graduate student scholarships and fellowships. Here’s how to apply for financial assistance.


Learn more:
Tuition and Fees
Financial Aid
Scholarships offered by the University
Scholarships offered by third parties
Gainful Employment Disclosure

For questions about financial aid, contact:
gpfinaid [at] creighton [dot] edu

Important Dates & Deadlines

Start Classes in Apply By
August August 1
January December 1
May April 1

International students should apply at least three months in advance of their anticipated start date in order to get all paperwork processed.

Masters Degree & Dual options

Master’s Degree

Credits earned for the certificate in Health Care Collaboration and Conflict Management can be applied toward a Master of Science in Negotiation and Conflict Resolution degree.

Master of Science in Negotiation and Conflict Resolution (36 credits)

  • The courses required for the Graduate Certificate in Health Care Collaboration and Conflict Management serve as the foundation for the Master of Science in Negotiation and Conflict Resolution. Through the master’s program, you’ll experience a deeper dive into the concepts behind conflict resolution, complete a practicum in the professional or organizational setting of your choice, and explore issues surrounding culture, gender, and power differences.
  • Available online.

A full listing of courses offered for the Master of Science in Negotiation and Conflict Resolution can be found in the course catalog.

Dual Degree Options

Students can earn complete a dual degree program to earn two master’s degrees at once, saving both time and money. The following dual degree options are available in negotiation and conflict resolution:

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