Health Care Collaboration and Conflict Management (Graduate Certificate)

Program Availability

The Graduate Certificate in Health Care Collaboration and Conflict Management is for professionals interested in expanding skills for collaboration and conflict management in health care settings. Online courses provide maximum flexibility to participants. As a student in this program, you can also choose to engage in a hybrid program by coming to campus combined with taking some courses online.

Courses provide theory, practical skill development, group discussions and applied learning. You will gain the ability to approach conflict effectively in interdisciplinary and interprofessional settings.


Graduates of this certificate can broaden their skills in their current or future professions, which may include the following fields:

  • Nurses
  • Administrators
  • Public health
  • Lawyers in health care
  • Risk managers
  • Health professionals such as physical therapists, occupational therapists and pharmacists
  • Physicians
  • EMS professionals

What You'll Learn

  • How to understand the culture of health care
  • How to integrate conflict management with health care practices
  • How to improve communication, teamwork and patient safety
  • How to improve access to justice and legal services
  • How to train other health care professionals in conflict management
  • How to respond to patient harm


The Graduate Certificate in Health Care Collaboration and Conflict Management consists of 16 credits. Review the complete curriculum.


Admissions Requirements

Applicants must have a bachelor’s degree and submit the following documents:

  • Completed application and non-refundable $50 application fee (apply for the online program here)
  • Two letters of recommendation (please use the electronic recommendation process with the online application). The recommendations should be completed and submitted by persons other than family members who are qualified to assess your performance in an academic or work setting.
  • Statement of purpose (500-750 words): Based on your CV/Resume and your other application materials, we should have a good picture of where you have been and what you have done, with a focus on the goals you have set for yourself, and why this program is a good fit for you.
  • A short writing sample in response to the exercise listed on the Admissions Writing Exercise page (1000 words)
  • Resume
  • An interview with a faculty member
  • Bachelor’s degree and transcripts for all bachelor’s and post-bachelor’s coursework, sent directly from the issuing school and containing the institution’s official stamp.
  • Test of English as a Foreign Language (TOEFL): All international applicants from countries in which English is not the primary language must demonstrate proficiency in English language by submitting a minimum TOEFL score of 80 iBT (213 CBT/550 PBT).

Preferred application deadline for the on-campus program: August 1 for fall, December 1 for spring and May 1 for summer entry.

International students should apply at least three months in advance of anticipated start date in order to get all paperwork processed.

Tuition & Scholarships

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